By the end of the session, students should be able to understand:
- Effective Communication
- Active Listening & Empathy
- Healthy Friendships
- Boundaries & Assertiveness
- Conflict Resolution.
Main topics include, but not limited to:
- Verbal/non-verbal communication, clarity and tone
- Disagreements, negotiation, compromise and repair
- Listening, understanding and perspective-taking
- Trust, respect, reciprocity and support
- Saying no, personal limits, respecting others.
Practical activities include, but not limited to:
- Communication role-play
- Partner listening exercise
- Healthy/unhealthy friendship scenarios
- Assertiveness role-play
- Conflict-resolution simulation.
Students learn more about effective communication (clear language, tone, body language, listening, timing, respectful disagreement, etc.).
We teach the four-step listening method and three communication styles (passive, aggressive, and assertive).
Students examine healthy relationships and warning signs.
We teach them conflict resolution via "CALM":
C — Clarify the problem
A — Acknowledge perspectives
L — Look for solutions
M — Make an agreement.
We remind you that this workshop is adapted according to the level of expertise of the participants and the needs of the clients.
